Shipping & Delivery Policy
tt1. Introduction
At Time To Famous, we strive to provide you with a seamless shopping experience. This Shipping and Delivery Policy outlines how we handle the shipping and delivery of both physical and digital products, as well as our cancellation policy.
2. Digital Products
Delivery:
- E-books and E-learning Courses: Once your purchase is complete, you will receive an email with instructions on how to access and download your digital products. These products are typically available immediately after purchase.
- Access Issues: If you encounter any issues accessing your digital products, please contact our customer service team at [email protected] for assistance.
3. Physical Products
Shipping Methods:
- We offer a variety of shipping methods to meet your needs. Shipping options will be displayed at checkout based on your location and the items in your cart.
- Shipping times and costs vary depending on the selected method and destination.
Shipping Costs:
- Shipping costs are calculated based on the weight of the items, shipping method selected, and destination. The total shipping cost will be displayed at checkout before you complete your purchase.
Processing Time:
- Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons or due to high order volumes.
Delivery Time:
- Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
- Please note that delivery times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order on the carrier’s website.
International Shipping:
- We offer international shipping to many countries. Please note that international shipping times and costs vary based on the destination and shipping method selected.
- Customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping cost.
4. Shipping Issues
Damaged or Lost Items:
- If your physical product arrives damaged or is lost during shipping, please contact our customer service team at [email protected] within 7 days of receiving your order. We will work with you to resolve the issue.
Incorrect Address:
- Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
5. Cancellation Policy
Order Cancellations:
- Digital Products: Orders for digital products (e-books and e-learning courses) can be canceled within 24 hours of purchase, provided the product has not been downloaded or accessed. To cancel, contact our customer service team at [email protected] with your order details.
- Physical Products: Orders for physical products can be canceled within 24 hours of purchase if the order has not yet been processed for shipping. To cancel, contact our customer service team at [email protected] with your order details.
- Once an order has been processed or shipped, it cannot be canceled. In such cases, please refer to our Refund and Return Policy for further assistance.
6. Changes to Policies
We reserve the right to update or modify this Shipping and Delivery Policy and our Cancellation Policy at any time. Any changes will be posted on this page.
7. Contact Us
If you have any questions about our Shipping and Delivery Policy or Cancellation Policy, please contact us at:
Email: [email protected]
Phone: +91 99888 21787
Thank you for choosing Time To Famous. We appreciate your business and are committed to ensuring your satisfaction.